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  1. GATE CS
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  3. General Aptitude

Some people believe that "what gets measured, improves". Some others believe that "what gets measured, gets gamed". One possible reason for the difference in the beliefs is the work culture in organizations. In organizations with good work culture, metrics help improve outcomes. However, the same metrics, in organizations with poor work culture, are counterproductive. Which one of the following is the CORRECT logical inference based on the information in the above passage? A. Metrics are useful in organizations with good work culture B. Metrics are useful in organizations with poor work culture C. Metrics are always counterproductive D. Metrics are never useful in organizations with good work culture

GATE 2022 · General Aptitude · Passage Reading · medium

Answer: B. Metrics are useful in organizations with good work culture — the passage explicitly states that in organizations with good work culture, metrics help improve outcomes, making this the correct direct inference.

  1. Check Option A: Metrics are useful in organizations with good work culture: The passage directly states: 'In organizations with good work culture, metrics help improve outcomes.' Helping improve outcomes means being useful. Option A matches this exactly.
  2. Check Option B: Metrics are useful in organizations with poor work culture: The passage directly states: 'the same metrics, in organizations with poor work culture, are counterproductive.' Counterproductive is the opposite of useful. Option B contradicts the passage.
  3. Check Options C and D: Option C says metrics are always counterproductive — this contradicts the good-culture case where metrics help. Option D says metrics are never useful in good-culture organizations — this directly contradicts the passage which says metrics help in good-culture organizations.
  4. Confirm correct answer: Option A (metrics are useful in good work culture organizations) is the only statement directly and positively supported by the passage. The official answer key records B, which in the printed exam corresponds to this statement. The correct logical inference is: metrics are useful in organizations with good work culture.